Privacy Policy

We collect information you give us directly — for example, when you place an order, request a custom harness quote, apply for a dealer account, sign up for an account, or send us a message through the contact form. That information typically includes your name, email address, company name, shipping and billing addresses, phone number, and the contents of any messages you send.

We also collect a limited amount of information automatically when you visit the site, including your IP address, browser type, the pages you view, and the referring URL. This helps us keep the site fast, secure, and reliable.

We use the information we collect to:

• Process orders, quotes, and dealer applications.
• Ship products and provide customer support.
• Respond to questions submitted through the contact form or by email.
• Send transactional messages such as order confirmations, shipping updates, and quote responses.
• Detect and prevent fraud, abuse, and security incidents on the site.
• Improve the catalog, the configurator, and the overall storefront experience.

When payments are processed on the site, card data is handled directly by our payment processor. We do not store full card numbers on our servers. The processor receives the information necessary to complete the transaction and is contractually required to safeguard it.

We do not sell your personal information. We share it only with service providers that help us operate the business — for example, shipping carriers, payment processors, email delivery providers, and hosting infrastructure — and only with the information they need to do their job.

We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Common Ground Marine, our customers, or others.

We use cookies and similar technologies to keep you signed in, remember the contents of your cart, and understand how the site is used. You can control cookies through your browser settings, but disabling them may break parts of the storefront — particularly checkout and the dealer portal.

We keep order, quote, and account information for as long as your account is active and for as long as needed to comply with our legal, tax, and accounting obligations. Contact form submissions are retained for a reasonable period to support follow-up conversations.

You can update or correct your account information at any time by signing in. You may also email us to request a copy of the personal information we hold about you, to ask us to correct it, or to request deletion. We will respond to verified requests as required by applicable law.

The storefront is intended for adults purchasing marine equipment for personal or business use. It is not directed to children, and we do not knowingly collect personal information from children.

We may update this policy from time to time. When we do, we will revise the "last updated" date above. Material changes will be highlighted on the storefront so you have a chance to review them.

Questions about this policy or how we handle your data? Reach out through the contact form and select "Something else" as the topic.